ABOUT

Thank you for shopping with us!!

All designs are created exclusively by Joan Tarcza Designer & Artist at Dashing Door Decor.

My workshop is located in upstate New York.

You will find many Handmade creative pieces with a whimsical flair that will add that extra special touch to your decor!

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​Browse through my collection and stop back often as I am continually adding more unique designs! 

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SHIPPING POLICY

I strive to offer you the best shipping options:

Here’s what you need to know about our shipping policy:

 

Shipping Availability:

Our products fall into two shipping categories:

·  Immediate Shipping:

Items available for immediate shipping are shipped within 2-3 business days.

 

·  Custom Orders:

Due to the custom nature of our products and fluctuations of demand, shipping times for these items may vary. We recommend contacting us directly for the most accurate time estimates

 

DELIVERY ESTIMATES

Once shipped, your order’s arrival depends on your location and the shipping method chosen. We will provide tracking information once your order is shipped so you can follow its journey.

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SHIPPING COSTS

Shipping charges are calculated based on the weight, dimensions, and destination of your order. The total shipping costs will be displayed at checkout before you complete your order

 

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INTERNATIONAL SHIPPNG

We currently do not offer international shipping except for CANADA.

 

QUESTIONS

​ If you have any questions about our shipping policy or the status of your order, please do not hesitate to contact us. We are committed to providing exceptional customer service.

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RETURN POLICY

We take pride in the quality and craftsmanship of our products. We want you to be completely satisfied with your purchase. Here’s what you need to know about our return policy.

·  All sales are final:

Please note that all sales made through our website are final. We encourage you to carefully review your order before finalizing your purchase.

·  Problem with your order?

We understand that issues can arise. If there is a problem with your order, such as receiving damaged or defective merchandise, please contact us immediately. Any damages must be reported within 24 hours of package delivery date. We are committed to addressing and resolving any concerns as effectively as possible.

·  Exceptions:

While our policy is all sales are final, we are dedicated to ensuring your satisfaction. Each issue will be assessed on a case-by-case basis to determine the best course of action.

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CONTACT US

 For the most up to date information on product availability, shipping times or issues with an order.

We are here to help and provide any information you need.

You can reach us via email dashingdoordecor@gmail.com or call/text- 607-368-4624

Please include your order number and a detailed description of the issue.

We will respond promptly to find a satisfactory resolution.